Obsessions of Weybridge only deliver your goods using a trackable delivery service and a signature will always be required upon delivery; this service is charged at £6.50 for UK Mainland and £10 for UK Non Mainland. Obsessions of Weybridge will only ship within the United Kingdom which includes UK mainland and UK non-mainland destinations. When you receive your shipping email you will know that your order is on its way to you. This will often be the next working day however all handmade or hand-finished pieces can have a lead time of up to three weeks. Obsessions of Weybridge will always strive to send your purchases as soon as is possible whilst ensuring that they have been perfectly created and finished which does take time so please be patient. For personalised items, and for orders placed on a Friday or over the weekend, or due to public holidays; these orders will be sent on the following Monday or on next working day excluding Fridays. We will do our absolute best to meet the stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and external factors beyond our control. Obsessions of Weybridge will only deliver to your address and will require a signature. Obsessions of Weybridge will not deliver to your neighbours and will not leave goods in a safe place outside of your property. Despite our packages being sent securely, on rare occasions an item may go missing in transit. Please do get in touch with us if you think that this may be the case with your order. Please ensure to contact us within 30 days if you wish to claim any losses as after this time we will not be able to process any claim.